There are three reasons I love this diagram by the gang at B2BENTO.com:
It shows all of the major stages in any well-planned social media programme,
it’s a fool-proof checklist for everyone from the most experienced “guru” to the complete novice, and,
it’s free and shared with the world under a Creative Commons licence
Or, get the hi-res version on Flickr.
Thanks B2BENTO.com, lovely work!